Terms of Service

1. Agreement to Terms

By accessing or using SortlyAI ("Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including our website, dashboard, browser extension, and related services.

2. Description of Service

SortlyAI is a bookmark management platform that enables users to:

• Save bookmarks from any website via browser extension
• Organize bookmarks with tags, descriptions, and metadata
• Search and filter bookmarks efficiently
• Use AI-powered features for automatic tagging and organization (Pro plan)
• Access bookmarks across multiple devices
• Export and import bookmark data

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.

3. Account Registration

3.1 Eligibility

You must be at least 13 years old to use SortlyAI. By creating an account, you represent that you meet this requirement and that all information you provide is accurate and current.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password and account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Using a strong, unique password

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion, with or without notice.

4. Subscription Plans and Billing

4.1 Free and Paid Plans

SortlyAI offers both free and paid subscription plans:

• Basic (Free): Limited features with manual organization only
• Pro ($8/month): All AI features, unlimited bookmarks, priority support

4.2 Billing and Payment

• Subscriptions are billed monthly in advance
• Payment is processed securely through Stripe
• You authorize us to charge your payment method on file
• Prices are subject to change with 30 days' notice
• Failed payments may result in service suspension

4.3 Cancellation and Refunds

• You may cancel your subscription at any time from your account settings
• Cancellations take effect at the end of the current billing period
• No refunds are provided for partial months or unused time
• You will retain access to paid features until the end of your billing period
• Refunds may be provided at our discretion for exceptional circumstances

4.4 Free Trial

We may offer free trials of paid plans. At the end of the trial period, you will be automatically charged unless you cancel before the trial ends. Trial eligibility is determined at our sole discretion.

5. Acceptable Use Policy

You agree NOT to use SortlyAI to:

• Violate any laws, regulations, or third-party rights
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers
• Use automated means (bots, scrapers) to access the Service without permission
• Reverse engineer, decompile, or disassemble any part of the Service
• Store illegal, offensive, or infringing content
• Resell or redistribute the Service without authorization
• Use the Service to spam or send unsolicited communications
• Impersonate others or provide false information

Violation of this policy may result in immediate account termination without refund.

6. Intellectual Property Rights

6.1 Our Property

The Service, including all software, designs, text, graphics, logos, and other content (excluding user content), is owned by SortlyAI and protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain all rights to the bookmarks and content you save to SortlyAI. By using the Service, you grant us a limited license to:

• Store, process, and display your bookmarks to provide the Service
• Use AI to analyze and generate tags/summaries for your bookmarks
• Backup your data for security and reliability

This license ends when you delete your content or account, except for backups retained per our Privacy Policy.

6.3 Trademark

"SortlyAI" and our logo are trademarks of SortlyAI. You may not use them without our written permission.

7. User Content and Responsibility

You are solely responsible for:

• The content of bookmarks you save
• Ensuring you have rights to save and store any content
• Compliance with copyright and intellectual property laws
• Not storing sensitive personal information (passwords, credit cards, etc.) in bookmarks

We do not monitor user content but reserve the right to remove content that violates these Terms or applicable laws.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data. By using SortlyAI, you consent to our data practices as described in the Privacy Policy.

9. Service Availability and Support

9.1 Uptime and Reliability

We strive to provide 99.9% uptime but do not guarantee uninterrupted access. The Service may be unavailable due to:

• Scheduled maintenance (announced in advance when possible)
• Emergency maintenance or security updates
• Third-party service outages
• Force majeure events

9.2 Customer Support

• Free Plan: Community support and documentation
• Pro Plan: Priority email support with 24-48 hour response time

9.3 Data Backups

We perform automated daily backups of all user data. However, you are responsible for maintaining your own backups of critical data. We recommend periodically exporting your bookmarks.

10. Disclaimers and Limitations of Liability

10.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 AI Features Disclaimer

AI-powered features (tagging, summaries, search) are provided for convenience and may not always be accurate. We do not guarantee the accuracy, completeness, or reliability of AI-generated content.

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SORTLYAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of data or bookmarks
• Loss of profits or business opportunities
• Service interruptions or downtime
• Unauthorized access to your account

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless SortlyAI, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Violation of these Terms
• Violation of third-party rights
• Your user content

12. Third-Party Services and Links

SortlyAI may contain links to third-party websites or integrate with third-party services (e.g., Google OAuth, Stripe). We are not responsible for:

• The content, policies, or practices of third-party sites
• Availability or security of third-party services
• Transactions with third parties

Your use of third-party services is subject to their own terms and privacy policies.

13. Dispute Resolution

13.1 Informal Resolution

If you have a dispute with us, please contact support@sortlyai.app first. We'll work in good faith to resolve the issue informally.

13.2 Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.3 Arbitration

Any disputes not resolved informally shall be settled by binding arbitration in accordance with the rules of [Arbitration Organization]. You waive any right to a jury trial or class action lawsuit.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or a prominent notice in the Service. Your continued use after changes constitutes acceptance of the modified Terms. If you disagree with changes, you must stop using the Service and cancel your account.

15. Termination

15.1 By You

You may terminate your account at any time by:

• Using the "Delete Account" option in your settings
• Contacting support at support@sortlyai.app

15.2 By Us

We may suspend or terminate your account immediately if:

• You violate these Terms
• Your payment fails and is not resolved within 7 days
• Your account has been inactive for over 2 years (free accounts)
• We're required to do so by law

15.3 Effect of Termination

Upon termination, your access to the Service ends immediately. We will delete your data within 30 days unless legally required to retain it. You may export your bookmarks before termination.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SortlyAI.

16.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

16.3 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

16.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms to any successor or affiliate.

17. Contact Information

If you have questions about these Terms, please contact us:

18. Acknowledgment

BY USING SORTLYAI, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.